“The installer was very friendly, relatable and explained well what he was going to do”

Tenant in the spotlight

“When the days are sunny, I regularly check the returns in the Eleena App.”

Chantal Derksen lives with her 16-year-old son in a Vivare single-family house. Since October 2022, she is the proud owner of 8 solar panels.

“I immediately signed the letter of agreement online, which was very easy.”

After Ms. Derksen received the letter from Vivare she was immediately excited. She is happy that Vivare offers her the opportunity to also use solar power. So on the website, she immediately signed the declaration of agreement online. That was very easy. Madam participated mainly to contribute to a better environment. When she heard that the money savings are for her and not for the housing corporation, this was a nice surprise for her.

“The installer was very friendly, relatable and explained well what he was going to do.”

After registering, an installer first came by to see how many panels would fit on the roof and what the cable route would look like. The installer was very friendly, recognizable and explained well what he was going to do. An installation appointment was then made and the solar panels were installed in just half a day.

“After the installation, I received by email my login information to track the yield myself. When the days are sunny, I regularly check the yields in the Eleena App.” Ms. Derksen also advises other tenants to join the solar panel project. In this way, she has already been able to enthuse several other tenants to participate as well.